Sunday, 21 January 2018

iReceivables Application Start Page Preference Doesn't Work For External Users

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

SYMPTOMS

When trying to control the start page for iReceivables users via the Profile option: Application Start page, it doesn't take the external user to the correct page.

Steps to Reproduce:
Responsibility
: iReceivables 2.0 Internal and the iRec Portal page 
  1. Set the profile at the user level to 'ARI_EXTERNAL_PAGE$$$AR$$$ARI_EXTERNAL'
  2. Log in through the standard apps login.  This takes you directly to the customer search.  This is correct.
  3. When logging in through the portal, it takes you to the menu screen.  It should take you to the customer search as well.

CAUSE

This issue is addressed in Bug 18614593 APPLICATION START PAGE PROFILE DOESN'T WORK FOR EXTERNAL LINK\USER


SOLUTION


Remove profile option "Application  Start Page" value for user level.

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